This is nothing new. I've heard people complaining about Air Asia's flights are often delayed, but I've never encountered personally before. All the flights I've taken on Air Asia before, none had been late. MAS, on the other hand, often has flight delays. I'm not sure if that's because I take more MAS flight than Air Asia, or MAS indeed is worse. Anyway, SIA is still the best airlines I've taken so far, even among all the different foreign carriers. It's the same for the airport too - Changi Airport is the best airport out of the many airports I've been to so far.
Oh, there was a small incident just now. An aunty who seemed to only spoke Cantonese approached me earlier and asked me where was Gate #2, which is the gate I'm waiting at. So I asked her, with my half-baked Cantonese, if she was going to KL. She said yes and so I told her that I'm on the same flight as her. She looked glad and said she would just follow me.
Then just now after the announcement about the flight delay, she came to me again and asked what the announcement was about. I told her about the delay and she looked worried, and then showed me her air ticket. It was then I saw that she was actually taking Firefly and the boarding time was printed as 8:15 am. I told her about it and helped her to check the boarding gate from the screen. Fortunately the flight status was shown as "final call" and the flight has not departed yet. I then pointed her to the right gate and saw her got into the gate successfully, with the airline attendant at the gate showing an unhappy face (and seemed to be scolding the aunty too).
I wonder why an aunty who does not know Malay and English was travelling alone, but a lesson learned for me is that we should never assume; always check and confirm the details. If I had checked the aunty's ticket when she first approached me, she would not have almost missed her flight.
Labels: travel
